Sector: Specialist globally on electrical infrastructure
Website: https://www.legrand.fr/

Presentation

Legrand is a global reference in electronic and digital infrastructure and present in over 90 countries. The company offers many different innovative solutions to handle systems of illumination, security, energy and access. The products are for sale in around 180 countries, and Legrand is in a leader position in France, Italy and the United States.

Start of the collaboration

Legrand was using several different tools to administer their prospection via telephone. « Sylphone » was used for telephone sales, a webapp called « Heroku » was used for purchase orders and « Salesforce » to manage account history.

The tools did not satisfy the needs anymore, so Legrand wanted to use an app that was more performant in features and ergonomics.

Sylphone was no longer manageable and Heroku required a connection to the Internet at all times, which in turn hindered the sellers in the field.

Challenges and solutions

For the moment Legrand has a sales force of about 330 employees that commercialise over 100 000 references on French territory.

Legrand regularly organises commercial activities, « Commandos », to stimulate improved prospection and sales goals. The company wants a simple tool to develop their portfolio of affairs and increase their turnover.

The company has chosen Yuto for several reasons:

  • Ready to use: The app makes it possible to handle telephone sales and create quotes in the same user interface.
  • Simple: The tool synchronises itself with Salesforce to ensure that the installation and the adaptation to the tool are quick and easy.
  • Online/Offline: The sellers can work with or without internet connection, that is true also for making a quote.
  • Choice: A standard application available for iOS and Android.
  • Flexibility: The possibility to deploy, at own rhythm, the more advanced features that Yuto has to offer.
  • Accompaniment: A team dedicated to the needs of the customer, a free e-learning course (MOOC), video tutorials, a leaders club…