Legrand is a global reference in electronic and digital infrastructure and present in over 90 countries. The company offers many different innovative solutions to handle systems of illumination, security, energy and access. The products are for sale in around 180 countries, and Legrand is in a leader position in France, Italy and the United States.
Legrand was using several different tools to administer their prospection via telephone. « Sylphone » was used for telephone sales, a webapp called « Heroku » was used for purchase orders and « Salesforce » to manage account history.
The tools did not satisfy the needs anymore, so Legrand wanted to use an app that was more performant in features and ergonomics.
Sylphone was no longer manageable and Heroku required a connection to the Internet at all times, which in turn hindered the sellers in the field.
For the moment Legrand has a sales force of about 330 employees that commercialise over 100 000 references on French territory.
Legrand regularly organises commercial activities, « Commandos », to stimulate improved prospection and sales goals. The company wants a simple tool to develop their portfolio of affairs and increase their turnover.
The company has chosen Yuto for several reasons: